On Demand Ordering | Direct to Site Delivery | Without the Expensive Frills of a Retail Center
Return/Refund Information
We only offer in-store credits, at our discretion. No refunds, no exceptions.
If incorrect measurements were made, then you may contact us within 24 hours to cancel/alter your order. If you do not contact us within that time, no changes can or will be made.
As soon as payment is collected, production begins on windows and doors. Windows and Pre-Hung Doors are not stocked at Buckeye Home Center and all windows and pre-hung doors are custom made to order. As soon as production begins, we cannot cancel or alter a window or pre-hung door order. It is extremely important that you carefully review the emailed quote before you acknowledge acceptance of the quote, by paying for it. You will not be able to modify your order after payment.
Any paid for order that is not taken by customer is considered abandoned within 2 weeks of storage at Buckeye Home Center. Please be advised that if you intentionally abandon part or all of your order, we will be required to restock the order, and the restocking fee is 100% of the value of the items.
To contact us for any questions or concerns about this policy, you may email us at sales@BuckeyeHomeCenter.com, or call us at (740) 983-6705, mail or visit us at 12630 Walnut Creek Pike, Ashville, OH 43103.